Reviews

★ ★ ★ ★ ★

Dragonfly - PCH

Great experience drove in from Phoenix car had a catastrophic failure unable to drive back to Phoenix they had it fixed within 4 hours of dropping it off left on time and made it back to work would recommend

Thank you for the amazing review, Jordon! We're so happy to hear about your great experience with us. It's our priority to make sure our customers are back on the road as quickly as possible. We appreciate your recommendation and look forward to serving you again in the future! -Luis

- Dragonfly - PCH
★ ★ ★ ★ ★

Dragonfly - PCH

We truly appreciate you leaving our team with a five-star rating, Jose!

- Dragonfly - PCH
★ ★ ★ ★ ★

Dragonfly - PCH

Brought my vehicle to them for AAA warranty battery replacement. Battery was bad, they replaced it (under warranty ) but charged me $249 for "diagnosis" fee. I told them it was battery and needed replacement in the first place. What kind of warranty was that, when they charge me for warranty work?!

Thank you for bringing this to our attention Alex. We apologize for any confusion regarding the charges for your battery replacement. The diagnosis fee covers the time and resources required to identify the issue, and it is not related to the warranty itself. We're sorry for any misunderstanding. Your feedback helps us improve our communication with customers. Please reach out to our team if you have any further concerns. -Luis

- Dragonfly - PCH
★ ★ ★ ★ ★

Dragonfly - PCH

Luisa, it’s great to see your 5-star rating! We're glad everything went smoothly at our shop.

- Dragonfly - PCH
★ ★ ★ ★ ★

Dragonfly - PB

Great professional service.

Daniel, glad to hear you found our service professional and great. Thank you for the review.

- Dragonfly - PB
★ ★ ★ ★ ★

Dragonfly - PB

Stand up crew at dragonfly. Very quick, very honest, fair and competitive pricing. I’ll be back

Creede, we appreciate you recognizing our honest and dependable approach. We’ll be ready for you next time you need anything for your vehicle!

- Dragonfly - PB
★ ★ ★ ★ ★

Dragonfly - PCH

What a clean place and a nice group of people! Repair was done in a reasonable amount of time. Would recommend

Debbie, we're delighted you noticed how clean our shop is and appreciated our team’s efforts. It means a lot that you found the repair time reasonable. Thank you for the recommendation!

- Dragonfly - PCH
★ ★ ★ ★ ★

Dragonfly - PB

Great, honest service. Was able to troubleshoot check engine codes for me as a walk-in & promptly got my car serviced and fixed that day.They were very transparent about pricing and the range of service my car might’ve needed. They recommended the most conservative approach first & thankfully that fixed the issue. Would highly recommended these technicians and this shop! We will be back!

Thank you for the 5-star review, Bekah! We are thrilled to hear that you had a great experience at Dragonfly Automotive. It's our priority to provide honest and transparent service to our customers. We're glad that our technicians were able to troubleshoot and fix your car efficiently. We look forward to serving you again in the future!-Luis

- Dragonfly - PB
★ ★ ★ ★ ★

Dragonfly - PB

Excellent experience. Alejandro was friendly and helpful and was very flexible in giving me the best prices possible for the services I needed. Work was completed on time and at a very reasonable cost compared to other service stations I had obtained quotes from. I'll definitely be using them again.

Nicholas, Alejandro will be happy to hear your shoutout! Glad we could work with you on the pricing and get everything done right on schedule. Appreciate you choosing Dragonfly Automotive!

- Dragonfly - PB
★ ★ ★ ★ ★

Dragonfly - PB

Alejandro was super helpful in identifying what was wrong with my car and keeping me infuriated via text along the way. Highly suggest!

Lauren, Alejandro will be happy to hear your shoutout! Glad we could keep you in the loop and get your car sorted out. Appreciate you recommending us!

- Dragonfly - PB
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